While Water Testing Supplies Limited will replace sample kits that do not arrive at our laboratory we accept no responsibility for circumstantial loss due to missing samples.
We deliver our products to addresses within the United Kingdom, Isle of Man and the Channel Islands
All our water sample testing kits come with free delivery and are sent out via Royal Mail franked 1st class post. All other items have a delivery cost. Standard Royal Mail First Class (franked) is free on all orders over £20 (This does not include couriered product as due to the value of the product we so not recommend standard postage)
All in stock items ordered before 12 pm Monday to Friday will be dispatched on the same day. If items can be sent by Royal Mail then orders placed before 3 pm will be dispatched on the same day. Orders received after this time will be dispatched on the next working day. Orders received on weekends and bank holidays will be despatched the next working day.
All items must be returned in the original packaging to:
Unit 1 Low Mill Lane Industrial Estate