All our water test kits include free first class postage and if ordered before 15.00 hrs they will be franked and dispatched that day (Monday-Friday).
Other products will be sent either by Royal Mail or by courier dependent upon weight and size and you can normally expect your order to arrive within 3 working days.
If you require a faster service then please contact us and we can provide a number of expedited delivery services dependent on order size.
If you have not received your goods after 3 working days please contact us and we will chase your delivery quoting your order number, name and contact details. Postal strikes or natural disasters are out of our hands but we will endeavour to do our upmost to get your goods to you on time.
If you have any issues with your goods upon arrival and would like to return please post in the same condition (package securely) to:
Water Testing Supplies Ltd
Low Mill Lane Ind. Est
Please include your name, address and order number including your reason for return. Once we have the goods and details to hand we will process your refund or send out replacement goods as soon as possible. If you have any queries please call us on 01924 578048